Case Management | New Horizon Services, Inc.

Case Management

A dedicated advocate who puts your goals and your identity at the forefront of care — coordinating services, resources, and support tailored specifically to you.

Case Management Photo Case manager meeting with an individual or family

Your Advocate. Your Partner.

Case management is the foundation of individualized support. Your case manager serves as your primary point of contact — someone who knows you, understands your goals, and works tirelessly to connect you with the resources and services that help you thrive.

We believe that good case management is built on relationship, trust, and genuine advocacy. You are not a file or a checklist — you are a person with a unique story, and your case manager is here to help you write the next chapter.

  • Individualized service planning based on your personal goals
  • Coordination with healthcare providers, housing, and community resources
  • Regular check-ins and plan reviews to ensure your needs are being met
  • Advocacy on your behalf with agencies and service providers
  • Open communication with families and legal guardians

How Case Management Works

From your first contact with us to ongoing support, here's what to expect.

1

Referral & Intake

Reach out to us by phone or through our contact form. We'll gather basic information and schedule an initial intake meeting at no obligation.

2

Needs Assessment

Your case manager conducts a thorough assessment to understand your goals, strengths, needs, and current circumstances.

3

Individual Support Plan

Together, we develop a personalized plan that outlines your goals, the services you'll receive, and the steps to get you there.

4

Ongoing Support & Review

Your case manager stays actively engaged — connecting you with services, monitoring progress, and updating your plan as your life evolves.

Process Photo Case manager and client working through a support plan

Areas of Support

Our case managers are trained to assist across a wide range of needs and life domains.

Housing & Daily Living

Connecting individuals with appropriate housing options, in-home supports, and resources that promote independent daily living.

Health & Wellness

Coordinating with healthcare providers, supporting medication management planning, and connecting individuals with mental and physical health resources.

Employment & Education

Supporting individuals in identifying vocational goals, connecting with employment programs, and accessing educational opportunities.

Frequently Asked Questions

Have questions about case management? Here are answers to what we hear most often.

Case management services are available to individuals with developmental disabilities, intellectual disabilities, or related conditions who meet Kansas state eligibility requirements. Our team can help you determine eligibility during the intake process — reach out and we'll guide you through it.
We work hard to minimize wait times. After your initial contact, we aim to schedule an intake meeting within a few business days. From there, the timeline to a completed Individual Support Plan varies by individual, but we move as quickly as we can to get you the support you need.
We do our best to match individuals with case managers based on experience, availability, and fit. If at any point you feel your match isn't working, please talk to us — we want every individual to feel comfortable and confident in their advocate.
That's exactly what we plan for. Your Individual Support Plan is a living document, reviewed regularly and updated as your goals, circumstances, or needs evolve. Your case manager stays actively involved to ensure your plan always reflects where you are — and where you want to go.

Ready to Get Started?

Contact us today to learn more about case management services and take the first step toward personalized support.

Request Case Management Services